Archivierte Stelle: Sales Assistant - Customer Success Analyst (m/f) in Berlin
Archivierte Stelle: Sales Assistant - Customer Success Analyst (m/f) in Berlin
Berlin
Location: Berlin
Contract Type: Full-Time or Part-Time, unlimited
Description:
As a Sales Assistant (m/f), with the title Customer Success Analyst, you’ll join a young and growing company. Your focus will be supporting our Customer Success Team in all their tasks as they work on making digital change. You are self-motivated and position in which you are responsible for the entire region.
As a Sales Assistant (m/f), with the title Customer Success Analyst, you’ll join a young and growing company. Your focus will be supporting our Customer Success Team in all their tasks as they work on making digital change. You are self-motivated and position in which you are responsible for the entire region.
Your tasks as Sales Assistant - Customer Success Analyst at Pokeshot:
- Researching and analysing companies and departments going through digital transformation
- Identifying potential for their improvement through Pokeshot products and services
- Disseminating information about Pokeshot as a thought leader on social media
- Establishing and maintaining business contact with customers
- Contacting customers (LinkedIn, Twitter, Xing, telephone, e-mail etc.)
- Making appointments and coordinating
- Telephone acquisition and follow-ups
- Entering and maintenancing customer data to CRM
- Preparing and researching events, reviewing and rating participant lists
- Creating customised presentations for customers with the Customer Success Team
- Writing quotes, in consultation with the Customer Success Team
- Preparing and analysing statistics
- Collaborating with the marketing and sales team through a common strategy
Your profile as Sales Assistant - Customer Success Analyst:
- Completed commercial training or experience in a comparable field
- Fluent in German and English
- Strong communication skills and empathy
- Interest and passions for people and sales
- Intercultural team skills
- Goal oriented with a high level of enthusiasm and commitment
- Impressive organisational skills
Who we are:
Pokeshot GmbH specializes in social business consulting, social software and product development. We help companies to roll out, what people call “Facebook” in the private domain. In our team everyone is supporting the implementation of “Social Business”.
Our goal is, to enable exchange, to support communication and to make the right experts findable within a company. We don’t do that for unknown customers, but e.g. for the biggest automobile manufacturers in Germany.
Our goal is, to enable exchange, to support communication and to make the right experts findable within a company. We don’t do that for unknown customers, but e.g. for the biggest automobile manufacturers in Germany.